Shipping Policy
Shipping Made Simple
At VELANR, we strive to make shopping convenient by offering straightforward shipping options and transparent delivery charges.
Please review the following information before placing your order.
1. Available Shipping Methods
We currently offer the following shipping options:
| Shipping Method | Order Value | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00–$55.99 | $5.90 |
| Free Shipping | $56.00–$100.00 | FREE |
| VIP Fast Shipping | $0.00–$88.00 | $10.90 |
All prices are displayed in USD.
Standard Shipping
Standard Shipping is available for orders below $56.00, with a flat shipping fee of $5.90.
Free Shipping
Enjoy free standard shipping when your order subtotal reaches $56.00, up to the maximum allowed order value of $100.00.
No additional standard shipping charge will apply to eligible orders.
VIP Fast Shipping
For customers who prefer a faster shipping option, VIP Fast Shipping is available for eligible orders valued at $88.00 or less, at a flat fee of $10.90.
Availability may vary depending on the delivery destination.
2. Maximum Order Value
Important Order Limit Notice
Due to current operational limitations, VELANR is temporarily unable to accept individual orders with a merchandise subtotal exceeding $100.00 USD.
Please ensure that your order subtotal does not exceed this limit before proceeding to checkout.
We appreciate your understanding and cooperation.
3. Order Processing & Delivery
Once an order is placed, it will be reviewed and prepared for shipment.
Processing and delivery times may vary depending on product availability, shipping destination, carrier operations, and seasonal demand.
Where available, estimated delivery information will be presented during checkout or provided in your shipping confirmation.
Please note that VIP Fast Shipping is intended to provide an expedited shipping option but does not guarantee delivery by a specific date.
4. Shipping Confirmation & Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, when available.
Tracking updates depend on the shipping carrier and may not appear immediately after dispatch.
5. Shipping Address Accuracy
Please double-check your shipping details before completing your purchase.
Customers are responsible for providing accurate and complete shipping information, including the recipient's name, street address, postal code, and contact details.
If you notice an error after placing an order, please contact us as soon as possible at customer@velanr.com.
Address changes cannot be guaranteed after an order has entered processing or has been shipped.
6. Unexpected Shipping Delays
Although we aim to provide a reliable delivery experience, delays can occasionally occur because of:
- Weather conditions
- Customs clearance procedures
- Carrier service disruptions
- Public holidays or peak shopping periods
- Incorrect or incomplete shipping information
If your shipment experiences an unexpected delay, please contact us for assistance.
7. Customs, Duties & Taxes
For international deliveries, applicable customs duties, import taxes, or other local charges may vary by destination.
Any applicable charges and responsibilities will be determined according to local requirements and the information presented at checkout.
8. Need Shipping Assistance?
If you have questions about your shipment, shipping charges, or delivery status, please contact:
Email: customer@velanr.com
Website: https://www.velanr.com/
Thank you for shopping with VELANR!